Estate agency fined £80,000 for failing to keep tenants’ data safe

News and information from the Advent IM team.

The Information Commissioner’s Office (ICO) has fined a London estate agency £80,000 for leaving 18,610 customers’ personal data exposed for almost two years. The security breach happened when Life at Parliament View Ltd (LPVL) transferred personal data from its server to a partner organisation and failed to switch off an ‘Anonymous Authentication’ function. This failure meant access restrictions were not implemented and allowed anyone going online to have full access to all the data stored between March 2015 and February 2017.

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