Service Overview

Delivering an agile, client-centric service

At Advent IM, every outsourced solution we deliver guarantees:

  • Robust governance and reporting mechanisms, meticulously tracking performance, outcomes, and through-life benefits to deliver enduring value.
  • Flexible commercial models that adapt to changes in the client’s risk profile or financial requirements, optimising costs while maintaining alignment with strategic objectives.
  • Dynamic resource and capacity planning to drive agility, ensuring prompt provision of capabilities as per demand.
  • Configurable on/off-site supplier presence, fostering seamless integration with the client leadership team and allowing client staff to focus on core delivery activities.
  • A structured approach to knowledge transfer upon exit, ensuring continuity of operations and lasting value for the client.

We specialise in delivering an agile, client-centric service tailored to address specific tasks or outcomes across a range of security and IT disciplines. Our scalable approach empowers clients to easily adjust services according to their needs, effectively eliminating hidden costs commonly found in alternative delivery models.

  • We establish robust service governance and project controls, enhancing transparency and reporting mechanisms.
  • Clients have the flexibility to choose from various service payment models, including T&M, capped T&M, deliverables, or fixed-price arrangements, all backed by meaningful service levels and KPIs.
  • Collaborative planning and forecasting mitigate risks associated with fluctuations in demand and workload, enabling core teams to maintain focus on delivery excellence.
  • Our agile approach enables clients to ramp services up or down within days, empowering them to make informed delivery decisions in real-time.
  • We design services to achieve the client’s desired outcomes, while acknowledging their willingness to share risk, operational responsibility, and project control.
  • An exit management plan is meticulously crafted to ensure smooth handover of knowledge, processes, tools, systems, and intellectual property in accordance with the client’s future service requirements.

Advent IM Outsourced Solutions Service Overview

Outsourced Solutions


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For further information, contact our Outsourced Solutions Team at 0121 559 6699 or email

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