Advent IM Limited Standard Terms and Conditions for Training Services
GEN-POL-007 Terms and Conditions for Training Services v8.0
Reviewed: 26th September 2025
In these Conditions:
“Advent IM” means Advent IM Limited;
“Client” means the individual or organisation with whom the Contract is made with Advent IM;
“Conditions” means the terms and conditions set out in this Contract;
“Consultant” means the individual(s) provided by Advent IM for the performance of the Training Services;
“Contract” means this Contract for the provision of Training Services between Advent IM and the Client;
“Delegate(s)” means the Client’s staff who are to receive the Training Services;
“Fees” means monies owing to Advent IM for the provision of the Training Services;
“Party” means an individual or organisation who is party to the Contract, in this case, the Client and/or Advent IM;
“Personal Data” means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, from that data and/or other information which is provided to Advent IM by the Client;
“Training Services” means those training service deliverables performed by Advent IM to the Client, as set out in the ‘Course Booking Form’; and
“Working Days” means Monday to Friday, excluding Bank and other public holidays in England.
1 General
1.1 These Conditions apply in preference to and supersede any terms and conditions referred to, or relied on by the Client whether in negotiation or at any stage in the dealings between Advent IM and the Client with reference to the Training Services which this Contract relates to. Without prejudice to the generality of the foregoing, Advent IM shall not be bound by any standard or printed terms furnished by the Client in any of its documents, unless agreed and acknowledged in writing by Advent IM. All other terms and conditions express or implied by statute or otherwise, are excluded to the fullest extent permitted by law.
2 Variation
2.1 Neither party shall be bound by any variation, waiver of or addition to these Conditions except agreed by both parties in writing and signed on their behalf.
3 Orders
3.1 Notwithstanding that Advent IM may have given a detailed quotation, no course booking form or order shall be binding on Advent IM unless and until it has been accepted in writing by a Director or other duly authorised representative on behalf of Advent IM.
4 Price
4.1 Advent IM reserves the right at one month’s notice to vary the levels of Fees. The new Fees shall not exceed Advent IM’s standard level of Fees at the date of variation.
5 Payment Terms
5.1 Unless otherwise agreed in writing, payment shall be made in full without any deduction or set-off at least 5 working days prior to the commencement of the Training Services.
5.2 Failure to pay in full at least 5 working days prior to the commencement of the Training Services may result in Advent IM:
5.2.1 Charging interest at the statutory interest rate specified in the Late Payment of Commercial Debts (Interest) Act 1998 and amendments thereto per month or part thereof on the unpaid sum for that period the sum remained properly due before and after any court judgment; and/or
5.2.2 By notice in writing to the Client, in the suspension of the supply of the Training Services to the Client.
6 Confidentiality
6.1 Neither Party shall disclose nor permit members of its staff to disclose any confidential information entrusted to it by the other party provided always that this restriction shall not apply to information:
8.1.1 Already in the party’s possession; or
8.1.2 Which comes into the public domain other than by breach of this obligation by the party or a member of its staff; or
8.1.3 Which is disclosed to the party by a third party free to disclose the same.
7 Data Protection
7.1 Any information provided to Advent IM is subject to our Privacy Policy which governs our collection and use of your information. https://www.advent-im.co.uk/about-us/privacy/.
7.2 The Client shall ensure that it has in place all necessary consents in connection with Personal Data to allow Advent IM at all times to perform the Training Services. Advent IM shall not be liable to perform the Services to the extent it is unable to, due to a breach of this Clause.
7.3 Advent IM warrants to the Client that it shall only use the Personal Data for the purpose of carrying out its obligations hereunder and that it shall ensure that all reasonable and appropriate security measures are in place to protect the Personal Data.
7.4 Advent IM shall retain the Personal Data in line with Advent IM’s Data Retention, Sanitisation and Disposal procedure.
7.5 Advent IM shall destroy or deliver up the Personal Data upon written demand from the Client via a Subject Access Request in line with our Subject Access Request procedure.
7.6 Advent IM shall in all respects comply with its obligations under the Data Protection Act 2018, Data Use and Access Act 2025 and UK General Data Protection Regulations and any amendments to or re-enactments thereof.
7.7 The Parties acknowledge that for the purposes of the EU General Data Protection Regulation, the Client is the Data Controller and Advent IM is the Data Processor. Advent IM shall provide the Client with the Training Services.
8 Copyright
Ownership of copyright and all other intellectual property rights in materials used for the provision of the Training Services vests in Advent IM unless otherwise agreed in writing by Advent IM.
9 Advertising and Marketing
9.1 Advent IM may make reference to a Client’s contract within any proposal to further Clients, provided only fundamental facts are divulged and the information is neither proprietary nor confidential.
9.2 Advent IM may store the names of the Delegates for the purpose of advising them of the availability of further courses in the future.
9.3 Advent IM may use feedback provided by the Delegate on future marketing materials. Such materials may contain references to the Client. However, Advent IM may not reference specific Delegate names, without the prior written consent from the Delegate.
10 Health and Safety
The Parties shall ensure that all employees shall, at all times comply with the requirements of the Health and Safety at Work Act 1974 and of any other Act, regulations or orders pertaining to the health and safety of their employees and others who may be affected by their acts or omissions.
11 Client Facilities
11.1 The Client shall be required to have suitable facilities to be able to conduct Onsite Training Courses.
11.2 Failure to supply suitable facilities may result in the cancellation of the Onsite Training Courses and the Client being charged for the day of Services being performed in the Contract.
12 AI Use Restriction
12.1 The Client shall not, without the prior written consent of Advent IM:
12.1.1 Input, upload, or otherwise disclose any deliverables, reports, training course materials, methodologies, or proprietary materials provided by Advent IM into any artificial intelligence (AI) system, machine learning model, or automated data processing tool, including but not limited to publicly accessible generative AI platforms (e.g., ChatGPT, Copilot, Bard), whether proprietary or third-party;
12.1.2 Use Training Deliverables or proprietary information to train, fine-tune, or enhance any AI or machine learning model, whether internal or external to the Client’s organization;
12.1.3 Store, process, or analyse Training Deliverables using any AI system that retains data, learns from inputs, or generates outputs based on user-provided content, unless such system is explicitly approved in writing by Advent IM and subject to equivalent confidentiality and intellectual property protections;
12.1.4 Generate outputs or derivative works using AI tools based on Training Deliverables unless such outputs are reviewed, validated, and treated with the same level of confidentiality and intellectual property respect as the original materials.
12.2 The Client shall implement appropriate technical and organisational safeguards to prevent unauthorised AI-related use of Training Deliverables and shall notify Advent IM immediately upon becoming aware of any breach or suspected breach of this clause.
12.3 This clause shall survive termination of the Agreement and apply to all deliverables and proprietary materials provided during the engagement.
13 Sustainability
13.1 The Client agrees to:
13.1.1 Comply with applicable environmental laws and regulations, and to operate in a manner that supports sustainable development and minimises environmental impact;
13.1.2 Collaborate with Advent IM, where appropriate, to identify opportunities for sustainability improvements in the scope of services delivered, including energy efficiency, waste reduction, and responsible data handling.
13.1.3 Avoid practices that conflict with recognised sustainability standards, including but not limited to excessive resource consumption, unethical labour practices, or activities that contribute to environmental degradation.
13.1.4 Disclose any known sustainability risks that may impact the delivery of services, including supply chain vulnerabilities, carbon-intensive operations, or regulatory non-compliance.
13.1.15 Support Advent IM’s sustainability commitments, including the use of digital documentation, remote collaboration tools, and low-carbon travel alternatives where feasible.
13.2 Advent IM may request reasonable information from the Client to assess alignment with sustainability objectives relevant to the engagement. The Client shall cooperate in good faith with such requests.
13.3 In the event of a material breach of this Clause, Advent IM may notify the Client and request corrective action. Failure to address sustainability-related breaches may be considered grounds for termination of the Agreement, subject to applicable notice provisions.
14 Liability
14.1 Advent IM warrants that the Training Services shall be provided using reasonable skill and care.
14.2 Advent IM shall have no liability to the Client for any loss, damage, costs, expenses or other claims for compensation arising from any material or instructions supplied by the Client which are incomplete, incorrect, inaccurate, illegible, or any other fault of the Client.
14.3 Nothing in this clause excludes or limits the liability of Advent IM for fraudulent misrepresentation or for death or personal injury caused by Advent IM’s negligence. Except as aforesaid the following provisions set out the entire financial liability of Advent IM (including any liability for the acts or omissions of its employees, agents and sub-contractors) to the Client:
14.3.1 Advent IM shall not be liable for any loss or damage caused to the Client except to the extent that such loss or damage is caused by the negligent acts or omissions of or a breach of any contractual duty by Advent IM, its employees, agents or subcontractors and in such event Advent IM’s total liability in respect of all claims arising under or by virtue of this Contract or in connection with the performance or contemplated performance of this Contract shall not exceed the sum of £100,000; and
14.3.2 Advent IM shall not be liable to the Client for any indirect or consequential loss or damage whether for loss of profit, loss of business, depletion of goodwill or otherwise whatsoever or howsoever caused which arises out of or in connection with this Contract even if such loss was reasonably foreseeable, or Advent IM had been advised of the possibility of incurring the same by the Client.
15 Transfers, Cancellation, Postponement and Termination
15.1 Subject to written notice, Delegates identified in the ‘Course Booking Form’ may cancel or transfer to another course, however the following Fees shall be due:
| Notice of cancellation / transfer prior to the commencement of the Training Services | % of Fees to pay |
| 42 Working Days and over | 25% |
| 41 to 32 Working Days | 50% |
| 31 to 22 Working Days | 75% |
| 21 or less Working Days | 100% |
15.2 Subject to written notice, a substitute Delegate may be provided at no extra Fee.
15.3 Either party may (without limiting any other remedy) at any time terminate the Training Services by giving written notice to the other if the other commits any breach of these Conditions and (if capable of remedy) fails to remedy the breach within 30 days after being required by written notice to do so, or if the other goes into liquidation (if an individual bankruptcy), makes a voluntary arrangement, has a receiver, administrative receiver, or liquidator or administrator appointed.
15.4 For onsite training it is the responsibility of the Client to provide suitable training facilities. If suitable training facilities are not provided Advent IM reserves the right to withdraw from the training and charge 100% of the fees.
15.5 The provisions of clauses 5, 6, 7, 8, 9, 12, 14, 16, 17, 21 and 22 shall survive the termination of the Contract.
16 Force Majeure
Advent IM shall not be liable for any delay or failure in performance of its obligations under the Contract which is due to or results from any circumstances beyond its reasonable control. In any such event Advent IM shall be entitled to delay or cancel delivery of the Goods or performance of the Training Services.
17 Insolvency and Default
17.1 Advent IM in its discretion and without prejudice to any other right to claim may by notice in writing determine wholly or in part any and every Contract between Advent IM and the Client or may (without prejudice to Advent IM’s rights subsequently to determine the Contract for the same cause should it so decide) by notice in writing suspend further performance of the Contract until any defaults by the Client be remedied, if:
17.1.1 Advent IM shall be in breach of any of its obligations under the Contract;
17.1.2 If any distress or execution shall be levied on the Client’s property or assets;
17.1.3 If the Client shall make or offer to make any arrangement or composition with his creditors or commit any act of bankruptcy;
17.1.4 If any bankruptcy petition be presented against his or (if the Client is a company) if any Resolution or Petition to wind up such company shall be passed or presented;
17.1.5 If a receiver, administrative receiver or administrator of the whole or any part of such company’s undertaking property or assets shall be appointed; and
17.1.6 If anything analogous to any of the foregoing under the law of any jurisdiction occurs in relation to the Client.
18 Third Party Rights Exclusion
A person who is not a party to this Contract shall not have any rights under the Contract (Rights of Third Parties) Act 1999 to enforce any term of this Contract.
19 Severability
If at any time one or more of the above Conditions becomes in whole or in part void, invalid, or unenforceable then the remainder of the Contract shall nevertheless be valid and enforceable.
20 Notices
20.1 Any notice sent under these Conditions shall be in writing addressed to the other party at its registered office or principal place of business or such other address as may be notified by each party from time to time.
20.2 Notices to Advent IM shall be sent to:
Julia McCarron, Advent IM Limited (Company Registration Number: 4626377), Cradley Enterprise Centre, Maypole Fields, Halesowen, West Midlands B63 2QB
21 Assignment
Neither Party shall assign or transfer the whole or any part of its rights or obligations under the Contract to any other person, firm or company, without the prior written consent of the Other Party.
22 Non-Solicitation:
The Client shall not during the course of this Contract or for a period of 9 months from the date of termination solicit or offer any inducement to work for the Client to the Consultant or any employee of Advent IM that the Client had contact with during the performance of the Training Services.
23 Governing Law
The Contract shall be governed by and construed in accordance with English Law.