Tag: security incident

News and information from the Advent IM team.

Incident Management – an explanation and example

Advent IM Security Consultant, Del Brazil, offers some guidance on best practice in Incident Management. Incident Management is defined by the Information Technology Infrastructure Library (ITIL) is ‘To restore normal service operation as quickly as possible and minimise the impact on business operations, thus ensuring that agreed levels of service are maintained.’  Although this definition is […]

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